Changing Oil and Changing Times – The Independent Auto Repair Service Dilemma
You’ve been in an injury or your car has experienced some cosmetic/structural damage because of bad ride out. Either way, you want the dents, dings and scratches fixed as soon as possible. Entrusting your prize vehicle to really auto body repair shop you come across, however, could prove a regrettable mistake. Sad but true, not all auto body repair technicians have most effective interest at heart.
Take for instance current “Sierra Vista Herald” news report declaring, “Auto repair shops to be watched.” Seems Arizona’s new attorney general is putting a sting operation into effect in a state that will “determine if those in the business of car repair are increasingly being honest with their viewers.”
What prompted the significance of such undercover tactics? Turns out, some dishonest mechanics and auto repair technicians are telling consumers their cars require expensive add-on services when they don’t. To make matters worse, they’re dropping the costly bomb on customers after they’ve already lured them alongside a lowball estimate.
In light of situations like these, it’s no surprise recognition is being handed out by the Better Business Bureau and other watchdog organizations to auto body repair services that get their customers’ best interests on your mind. Recently, EMC Publishers reported than a “Local auto repair shop [had been] recognized by BBB for its quality.”
The auto repair shop was selected by a “panel of judges consisting of business and community leaders” who investigated business practices and anecdotal customer service stories to choose the winner. Honest and integrity in every area of business by effect on repair service provider secured the win.
One of the ways in which the auto repair shop managed to treat its customers so well was by employing a team of long-term trusted staff to “make the right choices.” An auto body provider’s main objective end up being getting you back on the road quickly and the actual use of confidence that your vehicle has been restored to your complete satisfaction. ICAR Gold class certification also ensures that your auto repair technicians have obtained the highest credentials in the industry to get the job finished right.
Another way which often the auto repair service walked away with no honor was using the time promote to its customers, in plain, non-technical language, what repairs their car needed and what options were available all of them. Your auto repair provider should be adamant in its pledge to use only original equipment manufacturer (OEM) parts and certified alternative constituents. Watch out for auto body shops that use knock-offs or cheap imitations but ask you for just slightly compared to a competitor which usually is committed to the real deal and backs it up with a guaranteed repair.
It’s stressful enough when a vehicle is damaged without adding in worries that you’re being ripped off by the auto repair shop. A reputable car body team focuses on by taking your stress out of the process with focus detail from quote, to insurance agency document approvals, right up through to finished product.
Excel Auto Repair & Sales
94 E Falmouth Hwy, East Falmouth, MA 02536
(508) 444-2777
